Remote Operations management Jobs • Data Analysis

The Operations Manager will report to the COO and be an integral part of the operations team. Your primary priority will be supporting the launch of an aligned exchange, which includes communicating with users, monitoring risk metrics, and collaborating with core collaborators on product development.

Sutherland is looking for a talented Associate Manager to support one of our growing Healthcare programs! As an Associate Manager you will supervise the daily operations of the Provider Data Management team and drive the performance of the team by monitoring productivity, quality, and turnaround time standards. You will also manage the end-to-end provider data entry process to ensure accurate and timely setup for claims payment, member assignment and directory display.

The Customer Experience Manager will lead a team of 15–25 Customer Experience Advocates supporting inquiries from Protective Life customers. Responsibilities include ensuring accurate service and enhancing the customer experience. The manager will foster a supportive team environment and champion the growth of team members.

This is a critical position reporting directly to the SVP, A&H. The role is responsible for leading the Customer Service team as well as developing and leading the relationship with our Travel Insurance Division (referred to as INF ) TPA, Robin Assist. The role ensures compliant operation s and collects critical input on product usage to provide insight and recommendations into plan benefits.

This role will lead and develop members of the Business Operations team to deliver on key operational initiatives. You will help drive strategy, including determining and uncovering opportunities for improvement, and then develop effective and scalable operational processes to ensure a world-class experience for both patients & providers. This role is highly collaborative and cross-functional.

You’ll play a crucial role in coordinating the connection between our demand (freight forwarders) and supply (airlines, GSAs). You’ll drive the success of our partners by supporting their digital transformation. You will work closely with our most trusted enterprise partners to ensure their needs are met, fostering a synergy between supply and demand when it comes to the ultimate platform experience.

The Sr. Manager, Customer Contracting and Implementation is responsible for leading and driving health plan and employer customer implementation initiatives across the organization, ensuring the execution of successful customer contracts and owning the end to end implementation process, including overseeing the successful onboarding, implementation, and transition of new clients into the organization's services.

Drive data-driven strategies to achieve business KPI and execute them efficiently. Optimize products and processes to ensure scalability and excellent user experience. Research market trends to identify user acquisition strategies. Collaborate with stakeholders to drive alignment and achieve business objectives. Support the Operations Director with designing strategies and mentorship to drive team growth.

This is a Full-Time Remote opportunity based in Denver, Colorado. The Payer Authorization Operations Manager navigates Colorado Medicaid systems and builds trust with case managers, internal stakeholders, and HCPF to ensure uninterrupted services for vulnerable populations. They lead authorization operations, oversee end-to-end prior authorization, and manage reauthorizations.

Oversee the smooth running of a team focused on critical strategic initiatives across Global Industries and Solutions, ensuring effective decision making, cross-functional collaboration, and a positive team experience. Manage a portfolio comprised of our priority industries and horizontal solution initiatives with a focus on providing an elevated customer / stakeholder experience and elite level execution aligned to GI&S north star strategy.